Does the charging case offer extended battery life ?
the charging base provide extended battery life for your earbuds, that means that when you have your charging base full of power and you carry the charging base with you, at any time you can re-charge your earbuds by placing them inside the charging base. That give you extended battery for several hours of fun!
l am having trouble pairing both earbuds at the same time
We recommend to disconnect the earbuds from your phone’s blue tooth, then place back your two earbuds into the charging base and make sure earbuds lights are on, then take the two earbuds out of the charging base then turn on your phone’s bluetooth and search for Reikoku ES60 and connect, then will be a successful pairing for both earbuds.
Is it possible to buy a second charging station for these?
Yes you can! , the purchase of an additional base should be via our company email email@example.com , just send us an email and we will provide you with the cost of the charging base. Our charging base is fully portable but is always good to have an additional charging base for office or home.
Is there a way to turn off the blue flashing light on the bud itself?
The only way to avoid the built in flashing light in the earbud is turning off the earbud, of curse while you are charging the earbuds in the base the light will be flashing showing you that is in the process to be charge with power. If you charge them in your bedroom and in the night,I highly recommend to you to cover the charging base with black waterproof fabric bag we offered for free in accessory box. Also you can always move the charging base to a plug connection where you avoid the flashing light.
Is it a button or touch control?
These wireless earbuds are controled by a engineered system of buttons to control volume, pause, incoming calls, etc. These buttons are designed to provide you comfort and convenience.
Will these work with laptop, Kindle Fire, and Android phone?
These earbuds are Bluetooth 5.0 version, so works with any Bluetooth device . You can certainly enjoy the mentioned devices with your Reikoku earbuds if they have Bluetooth connectivity.
Will these work for Siri voice commands?
Press single earbuds 2 seconds to start Siri.
Are these swim proof?
These wireless earbuds are water proof ( in the case accidentally fall into the water) they are IPX7 certified and sweat proof but we do not recommend to swim or have a shower wearing you earbuds. But you can certainly enjoy them when is raining or while you work out.
Do they block out noise?
Yes they are smart noise canceling,CVC8.0.
Do they work independent of each other? Can i use the right earpiece with the left earpiece off and vice versa?
Right and left earbuds can work separately, we call it single earbud mode. Take one earbud out of charging base, then connect with your phone. If you want to change to a two earbuds mode, the single earbud need to be disconnected from the phone firstly, then take the two earbuds from charging base together and connect with your phone again. If you need your to change your earbuds to another mode , earbuds needs to be disconnected from the phone first and then re-connect to the phone again ( pairing).
Can I charge the base and the earphones at the same time? Can I use a wall adapter for the usb cord while charging the base/earphones?
Answer to your first question is Yes, you can charge the charging base and the earbuds at the same time, no problem. Answer to your #2 question is Yes, you can use a wall adapter to charge your earbuds base. Please let us know if you have additional questions or comments in regards of your True wireless earbuds.
The earbuds are not speaking English when I paired.How can I fix it?
We recommend to disconnect the earbuds from your phone’s blue tooth, then place back your two earbuds into the charging base and make sure earbuds lights are on, then take the two earbuds out of the charging base then press earbuds two times rapidly to change the langurage.