OUR SHIPPING POLICY
Reikoku customers will enjoy FREE shipping within the United States on all orders placed on www.reikoku.com. We work with USPS.
Your order is typically processed in one to three business days. We offer free USA ground shipping as well as 2 day air shipping. Ground shipping typically takes 3 to 5 business days and air shipping takes 2 business days. While we would love to get out your order promptly, demand has exceeded production so shipment are currently backlogged. Be rest assured that after your order is placed and processed, we will e-mail you a tracking number once the item is shipped.
If you’d like to cancel your order, you may request a cancellation within 24 hours at firstname.lastname@example.org. If the order has not been shipped out yet, we will provide a full refund to the credit card which you used to place the order.
OUR RETURN POLICY
We’re proud of the products we design.
For products purchased directly on www.reikoku.com, we offer a 30 day guarantee to ensure your experience.
The following Returns policy applies to purchases made directly from www.reikoku.com:
We will gladly exchange your product or give you a full refund within 30 days of purchase. There is absolutely no risk to you.
For returns related to international orders, we are happy to help. However, we do not cover the return shipping back and shipping fees will vary depending on the country. Please e-mail us at email@example.com concerning international returns for further information.
If you received a damaged product, please:
To obtain warranty service, please contact us